Frequently Asked Questions
Everything you need to know about your Birds of Paradise experience.
How long does shipping take?
Standard domestic shipping takes 3-5 business days. International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygiene reasons.
How do I find my perfect fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, tropical fit.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly textiles including organic cotton, recycled polyester, and Tencel to ensure our fashion footprint remains as light as a feather.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation with a tracking link. You can also monitor your package's journey through our website's 'Order Status' portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.